Our team apologizes if it takes you a bit longer to understand why we're reaching out — you can safely ignore this if it wasn't meant for you.
Four Steps to Verify the Right Recipient
Before acting on a message that may have reached the wrong person, use these steps to confirm the recipient, the channel, and the context — then resend only when you're sure.
Step 1: Check the Recipient's Information
Step 2: Check your delivery channel
Step 3: Verification with a third party
1 Check the Recipient's Information
Confirm the name, email, phone number, and relationship match who you intended to contact. A casual request (like letting the dog out) usually belongs with a household member — not a professional contact.
- Match the name to your contacts
- Confirm the email or number is correct
- Check recent message history on this thread